Refund policy

What is your returns policy?

If I have made an error with your vinyl or it is damaged, you may return it within 30 days for an exchange or store credit, as long as the product is in it’s original condition and packaging and has not been applied to any surface. Please contact us prior to returning your order. I do not offer credit back on shipping.

If your order package was damaged during shipping, we will happily offer you a replacement at no charge. Please provide photographs of the damaged packaging before opening and the damage to your wall decal. Please note: we will only replace the damaged decal, once we have received it and we do not pay for any courier cost except if it is damaged beyond repair.

Avoid choosing the wrong colour vinyl by requesting a sample of vinyl. Please Note: If you placed the order incorrectly via our site then we will replace the vinyl at an additional cost but only once we have received the order.